Methodology

How Trust Score Works

The Trust Score is a number from 0–100 calculated automatically from real, verifiable data. It is updated every time we update a firm's information. It is never paid for or influenced by the firm.

Factor
Max Points
Payout Reliability
25
Has the firm confirmed all payouts? "Confirmed" = 25pts, "Unknown" = 10pts, "Issues reported" = 0pts.
Payout Speed
20
How quickly does the firm pay out? Same day = 20pts, 1-3 days = 15pts, up to 7 days = 10pts, up to 14 days = 5pts.
Years Active
20
Firm longevity signals stability. 5+ years = 20pts, 3-5 years = 14pts, 2-3 years = 10pts, 1-2 years = 6pts.
No Delayed Payouts
15
Based on reported delays in our system. 0 delays = 15pts, 1-2 delays = 10pts, 3-5 = 5pts, 5+ = 0pts.
Support Quality
10
Assessed from user reports and response time testing. Fast = 10pts, Medium = 6pts, Slow = 2pts.
Rules Clarity
5
Are the trading rules clearly documented? Clear = 5pts, Ambiguous = 2pts, Unclear = 0pts.
Average Review Rating
5
Based on verified reviews on TheFundedDiaries. 4.5+ stars = 5pts, 4.0+ = 4pts, 3.5+ = 2pts.
Total possible score
100
Important: The Trust Score is calculated automatically and updated when we update firm data. No firm can pay to improve their score. If you believe a score is incorrect, please contact us.